Frequently Asked Questions
What products does Indikaara offer?
Indikaara specializes in authentic Indian handicrafts, including rugs, wall hangings, home decor, and more—sourced directly from skilled artisans across India.
Do you ship internationally?
Yes, we deliver worldwide, with a focus on the UK, Europe, and the Gulf region. We handle all logistics and customs for a seamless experience.
How can I place a custom order?
You can request a custom order by contacting us through our Contact Us page. Our team will assist you with your requirements.
What payment methods do you accept?
We accept major credit/debit cards, bank transfers, and select international payment gateways. For bulk or B2B orders, please contact us for details.
How do I track my order?
Once your order is shipped, you will receive a tracking number via email. You can also contact our support team for updates.
Can I become a retail or distribution partner?
Absolutely! We welcome partnerships. Please visit our Contact Us page to get in touch for B2B or wholesale enquiries.
Are your products handmade?
Yes, all our products are handmade by skilled artisans using traditional techniques passed down through generations.
Can I request a sample before placing a bulk order?
Yes, we offer samples for most products. Please contact us with your requirements and we will assist you with the process.
How do I care for my handmade products?
Care instructions are provided with each product. For most items, gentle cleaning and avoiding harsh chemicals is recommended to preserve their beauty and longevity.
Do you offer gift wrapping or personalized notes?
Yes, we offer gift wrapping and can include personalized notes upon request. Please mention your preferences during checkout or contact us after placing your order.
What is your return policy?
We accept returns for damaged or incorrect items. Please contact us within 7 days of delivery with your order details and photos of the issue.
Still have questions?
If your question isn't listed here, please contact us and our team will be happy to help.